FAQ
What is Pelican Post?
Pelican Post Club is a monthly Caribbean adventure delivered by mail. Each envelope is filled with stories, creative activities, collectibles, surprises, and cultural discoveries designed to spark imagination and curiosity.
Every adventure is guided by Penn the Pelican, our Story Keeper and Explorer-in-Chief.
Who is Pelican Post for?
Pelican Post Club is designed for curious children aged 7–11, with activities they can enjoy independently or together with a grown-up.
Whether they live in the Caribbean or abroad, Pelican Post helps children connect with Caribbean culture through creativity, storytelling, and exploration.
What comes in each envelope?
Every adventure is different, but will include:
- A letter from Penn
- Colouring or other creative activities
- Collectible Explorer Cards
- Family conversation prompts
- Special surprises
How often will we receive an envelope?
Explorers receive one new adventure every month.
We pack and mail all Pelican Post Club adventures by the 5th of each month.
When will my first adventure arrive?
Your child will receive the current month's adventure.
Orders placed before our monthly mailing will be included in that month's dispatch. Orders placed after our monthly mailing will begin with the following month's adventure.
Is this a subscription?
Monthly Explorer is a recurring monthly subscription that delivers a new Caribbean adventure to your mailbox every month.
Explorer Season is a prepaid three-month membership with no recurring billing.
Can I cancel at any time?
Yes. Monthly Explorer memberships can be cancelled at any time before your next billing date. Once cancelled, no further payments will be taken, and any adventures you've already paid for will still be delivered.
Can I give Pelican Post Club as a gift?
Absolutely! Pelican Post Club makes a wonderful gift from parents, grandparents, aunts, uncles, and family friends.
Simply enter the child's mailing address during checkout.
Can I order more than one membership?
Yes! You can purchase memberships for multiple children in the same order.
Is Pelican Post educational?
Yes—but adventure comes first.
Each envelope encourages creativity, cultural discovery, reading, imagination, and family connection through engaging stories and activities.
Children learn naturally while exploring the Caribbean.
Is this a screen-free activity?
Yes. Pelican Post is designed to encourage hands-on creativity, storytelling, reading, and family interaction away from screens.
Occasionally, an adventure may include an optional QR code that unlocks bonus content, but the core experience is designed to be enjoyed offline.
Do I need to live in the Caribbean to join?
Not at all.
Pelican Post is created for Caribbean families at home and abroad, as well as anyone who wants to discover the stories, culture, and creativity of the Caribbean.
Where does Pelican Post Club ship?
We currently ship to:
- Trinidad & Tobago
- The Caribbean
- The United States
- Canada
- The United Kingdom
Shipping is included in your membership.
How long does delivery take?
Delivery times vary depending on where you live and your local postal service.
Once your adventure has been mailed, please allow time for international delivery. We'll let you know when your monthly adventure is on its way.
Will my envelope be tracked?
To keep memberships affordable, Pelican Post Club is sent by standard mail and is not tracked.
What if my envelope doesn't arrive?
If your adventure doesn't arrive within a reasonable delivery time, please contact us and we'll happily arrange a replacement.